Privacy Policy for STL Exports Effective Date: April 5, 2026
1. Introduction STL Exports ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our business, visit our website (stlexports.com), or communicate with us via phone or SMS.
2. Information We Collect We may collect personal information that you voluntarily provide to us when you initiate contact, such as your name, phone number, email address, and any details related to your inquiry or business transactions.
3. How We Use Your Information We use the information we collect to:
Provide, operate, and maintain our services.
Respond to your inquiries, customer service requests, and support needs.
Send transactional communications, including appointment confirmations or service updates.
Comply with legal and accounting obligations.
4. SMS and Text Messaging Policy We highly value your privacy. Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Retention We retain user data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.
6. Security We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes storing data within secure cloud infrastructure and restricting access to authorized personnel only.
7. Opt-Out Rights You have the right to opt-out of receiving communications from us at any time. To opt-out of SMS communications, simply reply "STOP" to any text message received from our business number.
8. Contact Us If you have any questions about this Privacy Policy, please contact us through our website.